Privacy Policy

Last Updated: August 2025

Rae’s Cleaning values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

  • Personal information you provide (such as name, email, phone number, or service requests).
  • Non-personal information (such as browser type, IP address, and website usage data via cookies or analytics).

How We Use Your Information

  • To respond to inquiries and provide cleaning services.
  • To improve our website and customer experience.
  • For internal business purposes such as scheduling, billing, and service follow-up.

Sharing Your Information

We do not sell or rent your personal information. We may share limited information with trusted service providers who help us operate our business (such as payment processors or scheduling platforms).

Cookies & Analytics

Our website may use cookies or analytics tools to understand site usage and improve performance.

Your Choices

You may opt out of receiving promotional communications at any time by contacting us.

Contact Us

Email: hello@raescleaning.com
Location: Raleigh, NC

Terms & Conditions

Last Updated: August 2025

Welcome to Rae’s Cleaning. By accessing or using our website, you agree to these Terms & Conditions.

Use of Website

  • You may use this website for lawful purposes only.
  • You agree not to misuse, copy, or distribute site content without permission.

Services

  • Rae’s Cleaning provides commercial and residential cleaning services in Raleigh, NC, and surrounding areas.
  • Service availability, pricing, and scheduling are subject to change.

Liability Disclaimer

  • We make reasonable efforts to provide accurate information but do not guarantee that all content is error-free.
  • Rae’s Cleaning is not liable for damages resulting from use of this website or third-party links.

Cleaning Results & Safety Disclaimer

  • While we take great care in providing cleaning services, results may vary depending on the condition of the property, materials, and pre-existing wear or damage.
  • Rae’s Cleaning is not responsible for:
    • Pre-existing damage or deterioration of surfaces, fixtures, or materials.
    • Health or safety issues caused by the client’s environment (e.g., mold, pests, hazardous conditions).
    • Damage caused by the use of standard cleaning products on surfaces that require specialized care, unless disclosed to us in writing prior to service.
  • Clients are responsible for notifying Rae’s Cleaning of any fragile, high-value, or specialty items prior to service.

Intellectual Property

All logos, text, and content on this website are the property of Rae’s Cleaning and may not be used without prior written consent.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the site means you accept the updated terms.

Contact Us

Email: hello@raescleaning.com
Location: Raleigh, NC